Monday, April 27, 2015

Ten Tips on Dealing with Change in Your School District

Here are 10 tips to help you deal with change more effectively.

1. Don’t be surprised by trouble.
2. Don’t act like a “clenched fist”.
3. Allow for renewal on a regular basis.
4. Find something to be cheerful about when you are unhappy.
5. Accept what you cannot change.
6. Remember to live one day at a time. If that is too difficult try one hour at a
time.
7. Count your blessings.
8. Don’t forget that based on the law of averages only 8% of the things we worry
about are worth being concerned about and taking action.
9. Remember the saying “This too, shall pass”.
10. Expect you will have control over your future and then take action.

For more information on Tom Borg Consulting, LLC and our services please contact our office at 734-404-59096 or visit our website at: www.TomBorgConsulting.com

Monday, April 20, 2015

Communicating Clearly with Your Staff-Public Schools, MI


If you are a superintendent or principal, it is critical that you use as many tools as possible to help you communicate effectively. Most people will criticize things they don’t understand.  In order for you to be convincing, you must keep your communication tools as sharp as possible.

 One of the best ways to verbally convey ideas that may need some explanation, is to use something called an analogy. An analogy is taking something that is familiar and comparing it to something that is not familiar. By taking this approach, it allows the listener to bridge the gap between something they are already accustomed to, to something they are not. Using an analogy can be the difference between having the person or group you are talking to agree or not agree with you.

For example, if you were trying to explain what the office paper shredder does, you could use an analogy of how a cheese shredder works. A cheese shredder takes a block of cheese and slices it into tiny fragments. The office paper shredder does the same, only it takes paper and cuts it up into very small pieces

Another example is, if you were trying to explain how easy it is to accomplish a major project. You could use the analogy of how a large bundle of twigs cannot be broken in half as a bundle, but when taken apart, each twig could be easily broken. It is similar to how you can break a major project down into small enough tasks that would allow the person to easily complete them one at a time. By taking this approach, the entire project would gradually be completed.

Using an analogy to communicate your ideas can help you gain the understanding and support you need to communicate your ideas effectively.


Tom Borg of TomConsulting, LLC.  located in Canton, MI. works with public school superintendents and principals to help them keep the support of the parents of their students and keep student retention consistent.. You can contact him email him at tomborg@tomborgconsulting.com  visit his website at www.TomBorgConsulting.com or call him at 734-404-5909.

Monday, April 13, 2015

How to Improve Your School System Overnight

Here are four questions that when honestly answered can create the kind of leadership in your public school and begin to change your system overnight.

1. What do we want?
2. What are we doing?
3. How is that working for our school system?

4. What are we willing to do differently?

For more help with this thought process or to implement changes that can dramatically improve your organization, please contact us. We would be happy to help you make some significant changes in your school system. 734-404-5909 or email us at: TomBorg@TomBorgConsulting.com or visit our website at www.TomBorgConsulting.com

Monday, April 6, 2015

How to Create the Right Brand for Your School District - Brand Awareness – Part 1 of 4

There are four basic levels of branding you can create for your public school district:
Brand Awareness - people know about you.
Brand Image – what people think about you.
Brand Preference - they prefer your services or products to others, but they will use others.
Brand Insistence - they demand your services or products and no one else.

In this article let’s look at Brand Awareness. Brand Awareness is something your school district earns by being visible in the marketplace. Some of the things you can use to create brand awareness are advertising, publicity, public relations or word of mouth. In other words your prospects become more aware of who you are and what you do.

For example, Target Department stores, advertises on a regular basis. Their post cards and newspaper advertising help create an awareness of who they are and what they sell.  Target could get publicity by building a new store. In order to develop public relations they might sponsor or contribute to some charitable event. Of course, word of mouth would come from what their customers are saying about them to their friends and business acquaintances.

Regarding your school district, you could advertise in many different ways. One great way is to do what Wayne-Westland Community Schools does. They create and periodically mail out a publication called Wayne-Westland Connections to the parents of the students in their school district. This excellent piece does a number of things. First it communicates to the parents timely and important information about their school district. In the fall edition, it publishes the start and dismissal time of all of their schools. It also includes a school bus schedule of all of the pickup times and locations. This is vital information to most parents and their children.

Publicity is another way to build your brand awareness for your school district. Articles about your school that you can submit to your local newspaper are a good example of this.

Public relations can go a long ways in helping create brand awareness for your school district. It is here that a good public relations firm can help you craft a campaign of messages that are communicated to the community.

Word of mouth, by far the most powerful, is what people say about your school district to their friends and acquaintances. This is the result of all of the other efforts you put into place, i.e. the quality of service you provide, how you handle the problems that come up, and how you deliver what you promise.

In summary, good brand awareness is something your school district earns by consistently doing the right things to be visible in the marketplace.

Contact our office for more information on how we can help you build your customer service culture and market your school district effectively. You can reach us at Tom Borg Consulting, LLC 734-404-5909 or visit our website at:
www.TomBorgConsulting.com